Monday, January 28, 2019

windows 10 - My hp laptop doesn't shut down?

I have hp envy x360 laptop, and I have some issues in powering off the laptop.
When I click power off or shut down button by mouse,the laptop doesn't power off and it only shut down after I press the power button for 5 seconds.
This problem affected the laptop battery, now if I fully powered off the laptop and left it for 2 days it discharged by itself.


The battery is built-in
Any help to fix these issues?

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