My grandfathers 2 year old Dell laptop recently suffered a hard drive failure. I purchased a replacement hard drive and installed it for him.
Unfortunately no Windows disc was provided with the laptop. But there is a Windows 7 Home Premium license key printed on the case. I have a copy of Windows 7 Home Premium so I used this disc when reinstalling and it accepted his license key.
A few days later it started giving an error saying the installation is not genuine. I've contacted both Microsoft and Dell support, each is passing the blame to the other.
Was wondering does anyone here have suggestions for how to reinstall and activate OEM copies of Windows 7 without purchasing a new license?
Thanks
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