Tuesday, July 10, 2018

windows - Hard drive disk size smaller than labeled - 320GB drive contains only 60GB


I worked on a computer for a family member and got them a larger hard drive, going from 60GB to 320GB. I used Acronis True Image to copy the disk, and since I didn't have a USB enclosure for the bare drive I backed up the information in a .tib file to another USB drive that I had. After restoring the backup, the 320GB drive shows in Windows as a 60GB drive.


To remedy this, I've tried:


  • Using the Disk Management tool to resize the partition; only one 60GB partition is visible, with no other volumes or empty space available
  • Checking for volume shadow copies

  • Making sure I didn't put the original drive back in :)

  • Formatting drive before restoring backup

  • Shredding the drive to remove any remnants of MBR, etc.


Every time, the drive shows up again as 60GB. I should also note that when the drive was first installed, it showed up as a 320GB drive, but has not done so since.


Fortunately, all the data is fine, but only a small portion of the drive is available. The main constraint is that I don't want to reinstall the applications - some of them (Libronix for one) are rather finicky and she had a nightmare getting them back onto the system last time she rebuilt. Any recommendations as to what I should do next?


Answer



You might want to completely wipe and test the disk with special tools from the brand of the hard disk, that will ensure that you will see the right information. If that doesn't help, the hard drive either has a wrong sticker or is providing the wrong information.


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