Wednesday, May 3, 2017

Windows 8 - 4 updates keep failing and looping, how do I resolve them?

I have Windows 8.1 on an Asus Transformer laptop. Every some time my computer does a force-update. The last group of updates failed. Now, the cycle goes like this:



  1. Every once in a while the computer force-restarts to apply the updates

  2. It takes forever. Then it fails. It restarts again

  3. Now it undoes the configurations. This takes forever. It restarts again.

  4. It does some more undoing, then I can work.


And... That's it. If I open the update manager it just says the computer is pending updates (the same updates that keep failing!) and will force restart soon. I can't see a list to try and disable some of them to maybe find out which one is failing. I can't do anything, really.


How do I escape this madness?


Note: turning updates off is not a solution. I actually want the computer to install the updates. It's important. I just want it to work, somehow...


edit: I found the list under the history tab. Here they are and the related errors:


Windows 8.1 Update for x64-based Systems (KB2919355)
Error code: 80242014
Possible solution: windows support page doesn't offer any good solution to that despite a hoard of people complaining about the same issues as me


Security Update for Windows 8.1 for x64-based Systems (KB2922229)
Update for Windows 8.1 for x64-based Systems (KB2939087)
Security Update for Windows 8.1 for x64-based Systems (KB2962123) without KB2919355
Error code: 80242014
Possible solution: something to do with ESET. I don't have ESET so no solution


So the second group is possibly failing because of something to do with my antivirus, but I can't tell what (I have McAfee, it seems to work fine). I hardly installed anything on this computer. How can I resolve these? Thanks

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