Wednesday, January 24, 2018

installation - Unable to re-install Windows 7 on a Dell Optiplex 745

During the install I receive the error code 0x80070714 with the error string "Windows cannot install required files. Make sure all files required for installation are available, and restart the installation." This occurs at the end of the Expanding Windows files... process.


The only change from the previous re-install (the machine already had Win7), was that I had enabled bitlocker. So after the first failed re-install attempt I disabled TPM in the BIOS (and set everything to factory defaults). After the second failed re-install attempt I used a program called WipeDrive to nuke the HD. But I'm still getting the install failure.


As a sanity check, I attempted to install Vista, and the install completed without a problem.


Therefore my question is, what is the 0x80070714 error code, and how can I get past it?

No comments:

Post a Comment

hard drive - Leaving bad sectors in unformatted partition?

Laptop was acting really weird, and copy and seek times were really slow, so I decided to scan the hard drive surface. I have a couple hundr...