I have an external 1TB hard drive which is not being recognized by my computer.
When I connect the hard drive, it doesn't tell me that the device was installed properly and the drive doesn't appear under my computer.
When I open my devices, the hard drive is there but its status is needs troubleshooting but troubleshooting does not give any help. I also tried updating the drive's drivers to no avail, please help as I can't view my files.
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