My MacBook says that battery is not charging, and the battery is completely empty (in fact, pressing the button on the battery illuminates no LEDs). If I plug the power adapter off the mac shuts off immediately. I tried with a spare adapter, and it won't charge it.
System information says it has 380 cycles. The battery is 2.5 years old.
System profiler says the battery has 0 mAh of capacity, and that it should be replaced.
Should I just buy a new battery, or should I bring it to an apple point, and leave it there? They can take a look at it (it's on AppleCare), they told me that they will repair it is there is anything wrong with the charging circuit, but they won't give me a new battery. They will keep the laptop for 10 working days at least...
I hate when this happens :P
Answer
The Apple Store shouldn't have to keep the machine. If it turns out to a dead battery I'd imagine you'll get a new one on the spot. You could verify it is the battery by swapping in a friend's battery to see if it works, but the chance that this is some other hardware problem is pretty remote. A visit to Apple seems pretty inevitable.
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