I recently got a new computer and when I try to install the updates I get the following error Failure configuring windows updates, reverting changes
This issue is really annoying because I can install all of the other updates fine, but it's just 2 that wont budge, the updates that wont work are internet explorer 11 and a security update that I will comment the code later.
OS is a windows 7 ultimate 64bit. Thank you in advance
Answer
You have several issues.
some metadata are missing/corrupted:
2014-07-29 15:49:15, Info CSI 00000229 Couldn't find the hash of component: Microsoft-Windows-ieframe, Version = 11.2.9600.17207, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\f967e3adade5a1edc1e6d622347f3de0c670e610d5a708a65aa0059ef98a0455.cat".
2014-07-29 15:49:15, Error CSI 0000022a@2014/7/29:05:49:15.671 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
[gle=0x80004005]
2014-07-29 15:49:19, Error CSI 0000022b (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1820275# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
2014-07-29 15:49:19, Error CSI 0000022c (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1820274# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
2014-07-29 15:49:19, Error CSI 0000022d (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #1820273# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
2014-07-29 15:49:19, Error CSI 0000022e (F) CRYPT_E_NOT_FOUND #1820023# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x80092004]
2014-07-29 15:49:20, Error CSI 0000022f (F) CRYPT_E_NOT_FOUND #1816617# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 47 (0x0000002f), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80092004]
2014-07-29 15:49:20, Error CSI 00000230 (F) CRYPT_E_NOT_FOUND #1816616# 5501824 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x0000002f, pSink = NULL, disp = 0)
[gle=0x80092004]
2014-07-29 15:49:20, Error CBS Exec: Failed to commit CSI transaction to resolve execution chain. [HRESULT = 0x80092004 - CRYPT_E_NOT_FOUND]
an STATUS_TRANSACTION_NOT_ACTIVE
error:
2014-07-29 16:51:44, Error CSI 00000006 (F) Error: ResolvePendingTransactions called after poqexec failure (call 1)
Status = STATUS_TRANSACTION_NOT_ACTIVE, Operation = HardLinkFile, DiagString = [l:432{216}]"\SystemRoot\WinSxS\amd64_microsoft-windows-network-security_31bf3856ad364e35_6.1.7601.18283_none_2afda92041642eb6\NetworkSecurity-ppdlic.xrm-ms, \??\C:\Windows\System32\spp\tokens\ppdlic\NetworkSecurity-ppdlic.xrm-ms"
[gle=0x80004005]
You should run the checksur tool to try to fix those issues. After you did this try again to install the updates.
If nothing helps, repair your Windows with an Inplace upgrade.
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