Microsoft Surface Pro 3 - Windows 8.1
The automated Microsoft update for Windows 10 never has advised that the upgrade was available; yet I have been recieving multiple Windows 10 upgrade failure messages daily in Windows Update history.
I have attempted to utilize the Windows Update Manager to upgrade to Windows 10.
It will complete the download and then prompt for "Check your PC". When selected it fails with an error code of 8007005 for which I can find no information.
It was suggested that I utilize the Media Creation Tool versus the Windows Update. For this I downloaded the 64-bit version (I'm running on a Microsoft Surface Pro 3 with 64-bit version of Windows 8.1)
In an attempt to run the Media Creation Tool, I:
1. Stopped BITS service (to stop the automated download)
2. Deleted ~BT directory (to remove the prior download)
3. Deleted WS directory (to remove the prior Media creation items)
4. Deleted files under Windows\SoftwareDistribution\Download (to remove the prior download)
4. Double Click MediaCreationTool64
5. Get the Run as Administrator Dialog Box Click YES
6. Receive spinning dial for about 2 seconds
Then nothing.
I downloaded the Windows 8.1 Media Creation utility to test access permissions and that process brings up the proper screens. (I did not run it any further than getting the initial screen)
No comments:
Post a Comment