Monday, November 21, 2016

windows 7 - External USB hard drive momentarily disconnects when additional external hard drive is plugged in

On a Windows 7 laptop with one USB 3.0 port and two USB 2.0 ports:


Whenever there is already an external hard drive plugged into the USB 3.0 port, and then another external hard drive is plugged into a USB 2.0 port, the drive that was already connected momentarily becomes disconnected, before automatically reconnecting again. Both drives are USB bus-powered hard disk drives; not SSDs.


The same is true if a drive in already plugged into a USB 2.0 port, and then another drive is plugged into the USB 3.0 port.


The above behaviors become apparent by assigning Device Connect and Device Disconnect sounds in Windows. The behaviors are confirmed by using USB Device Tree Viewer.


Both external drives are the same model, Western Digital WDBBEP0010BBK-01. These drives are compatible with USB 3.0 and USB 2.0.


According to the Windows 7 Device Manager, the driver being used is "WD My Passport 0748 USB Device" provided by Microsoft (Driver Date: June 21, 2006, version 6.1.7601.19133).


Is this normal? If not, how can it be prevented? Is data loss possible?

No comments:

Post a Comment

hard drive - Leaving bad sectors in unformatted partition?

Laptop was acting really weird, and copy and seek times were really slow, so I decided to scan the hard drive surface. I have a couple hundr...