I am running Windows 7 Home Premium on an Acer Aspire All In One Z3771.
The first time I attempted to upgrade to Windows 10 I did it through the automatic window on my computer as my upgrade had finally arrived. It stopped at 79% rebooted and never came back up, no mouse cursor, just a black screen. I rebooted and had no operating system. I did a factory rest and had to dl over 100 updates to get back to where I should be. I backed up everything, made a system image and a boot disc.
I have since attempted to upgrade around 20 times since then and at least now it restores my system. It gets through Copying Files and then moves on to Installing Features and Drivers, once that portion has completed to 100% It puts the overall Installation percentage to 79% reboots and goes to the black screen and stays. I reboot and it attempts to recover installation but always reverts to restoring my previous version of windows.
Things I have already tried: Clean Boot, Disabled all anti-virus, Scan disc, Defrag, used the windows media creation tool to install windows 10, unplugged my router during installation after dl windows 10.
What could be causing this? Are there any alternate ways of upgrading to Windows 10?
Answer
Maybe it is a a driver issue, Setuperr.log might provide a clue. It should be exist in %windir%\panther
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