Thursday, August 30, 2018

Windows 7 - Windows Update failing - Error code 80071A91


I have a Windows 7 Home Premium 64-Bit installation where Windows Update has stopped working for no apparent reason.


6 new important updates are listed as available. No matter whether I try to install all of them or just a subset, it always goes like so:



  1. Updates are being downloaded.

  2. One update after the other is reported as being installed. ("Update x of n is being installed ...")

  3. After the last update has been "installed", the Windows Update icon turns red and it is stated that none of the updates were installed. (I.e. if I tried to install 6 updates, it says "6 updates failed to install.". An error code of 80071A91 is reported.


When googling for this error code, I found advice to delete files in %windir%\system32\config\txr and %windir%\system32\SMI\Store\Machine. Unfortunately, this didn't help.


What can I do? Any log file I can check?


Answer



How-to reset the File System Resource Manager if you receive error 0x80071A91



  1. Click Start click All Programs click Accessories, right-click Command Prompt, and select Run as administrator.

  2. In the Command Prompt window you will need to type the following: fsutil resource setautoreset true C:\ and press ENTER


  3. Note: You will need to replace the C:\ with the drive letter that Windows 7 is installed on.


  4. Restart your computer, and then attempt to install the failed update(s).


As always you can try the Microsoft FixIt Tool.


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