I'm having problems updating to the Windows 10 November Update (1511) with an error saying "Something Happened"
I've tried to update using
I've also
- Run the Windows Disk Cleanup Tool
Run the Windows Update troubleshooter
This one always finds two errors which it says that it fixed:
- Potential error in Windows Update database were was discovered: 0x80070490
- Windows Update components must be repared
- Executed
sfc /scannow
in an elevated command prompt - Executed
dism /online /cleanup-image /restorehealth
with an ISO as source - Renamed the
C:\Windows\SoftwareDistribution\Download
folder
What else can I try?
Answer
Something is extra or corrupt in your installation that isn't in others; so, you'll want to trim down:
- Uninstall your antivirus, firewall and other possibly intervening software; disabling isn't enough.
- Disable everything that doesn't need to start in
msconfig
to avoid further intervening trouble. - Run
dism /online /cleanup-image /restorehealth
to fix your Windows packages' health - Consult the Event Viewer and log files (WindowsUpdate.log, setupact.log, setuperr.log, ...)
- Try installing again whilst using Process Monitor such that you can investigate or export a report about what is really happening before it gives the message box; it'll help figure out the last log it has written too, as well as which files and service entries were accessed last.
- Beyond this point you could create a new user and uninstall as much software and drivers as possible; but really, at this point you might as well do a fresh Windows 10 Build 1511 install.
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