I've been running Quickbooks 2010 on Windows 10 for the last year with no problem. After this last Windows 10 update, however, I am no long able to open Quickbooks. It opens to the point where it asks me to register and then it crashes regardless whether I choose Register Now or Register Later. I have tried the following:
- Uninstalled and reinstalled QB with clean install, including using the Clean Install tool.
- Repaired the installation
- Re-registered QB in the registry using the reboot.bat tool in the QB folder.
- Ran sfc /scannow -- no errors found
The problem is not the data file because I get the same response whether opening the data file or a sample data file. I confirmed this by installing QB2010 on my laptop and the program registered successfully and opened the data file with no problems.
The application event logs show these errors:
An unexpected error has occured in "QuickBooks Pro 2010": Connection
Error:Invalid user ID or password
An unexpected error has occured in "QuickBooks Pro 2010": Connection
String:CON=QBConnectionPool-Probe-QB_data_engine_20; ;DBF=C:\Users[my
username]\Documents[data
filename].QBW;ENG=QB_data_engine_20;DBN=df443c5d1bab473882f50ceca47a343a
An unexpected error has occured in "QuickBooks Pro 2010":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from
file:'..\src\ConnPool.cpp' at line 1036 from
function:'DBMgr::DBConnPool::init'
An unexpected error has occured in "QuickBooks Pro 2010": QuickBooks
has experienced a problem and must be shut down.
Faulting application name: qbw32.exe, version: 20.0.4017.807, time
stamp: 0x510c5e5f Faulting module name: KERNELBASE.dll, version:
10.0.14393.187, time stamp: 0x57cf98b1 Exception code: 0xc000041d Fault offset: 0x000d96c2 Faulting process id: 0x3c04 Faulting
application start time: 0x01d216bdb77c11e8 Faulting application path:
C:\Program Files (x86)\Intuit\QuickBooks 2010\qbw32.exe Faulting
module path: C:\Windows\System32\KERNELBASE.dll Report Id:
bc8ee4f4-5ce5-4b18-a9a6-04833222760f Faulting package full name:
Faulting package-relative application ID:
An unexpected error has occured in "QuickBooks Pro 2010":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from
file:'..\src\ConnPool.cpp' at line 1036 from
function:'DBMgr::DBConnPool::init'
How can I fix this?
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