Sunday, September 10, 2017

drivers - BSOD crashes with no fix solution



I've recently been experiencing BSOD and complete freezes for the last week. I have a custom built rig as follows:




GPU: GTX 970 Strix



CPU: Intel 2ndGen i7 2600k (1155socket sandybridge 3.4GHZ)



RAM: 16Gb razor(2 x 8GB DDR3)



MOBO: ASRock Z77 Extreme 6



PSU: Crosair CX750W




Storage: OCZ-VERTTEX4 250GB SSD & PNY CS900 120GB SSD



The first BSOD read 'IRQL_NOT_LESS_OR_EQUAL' and the next 'UNEXPECTED_KERNAL_MODE_TRAP'. From here i spoke to with Microsoft Help agents who then found a problem with my Adobe drivers. After a day the computer would then just freeze & stall with no BSOD. I was then advised to wipe my SSDs and reinstall windows but again the problem persisted. I have know been reverted back to windows update 1709 as they think my drivers for my ASrock have not yet been updated to windows 1803. They also logged a power kernal fault which indicated my PSU had critical errors just before my complete freeze today. I have looked into my PSU and the CX model is only designed for basic desktop builds whilst mines a gaming rig. This issue has only risen since the new 1803 windows updates but also as i play more render intensive games.



If anyone could shine some light on which i should try first of A. Getting a new PSU (850W Seasonic has caught my eye) or B. Buy a new MOBO as my drivers are not compatible with 1803 yet seemingly.


Answer



Moving the video card to a different PCIe slot solves the BSOD issues in this case. These hardware problems can be hard to detect because it doesn't always give the same error. One good way to suspect this is the problem, is that the BSOD or game crashes happen when playing graphically intense games.


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